Refund policy

Refund, Return and Exchange Policy

Because every Blessed Baubles and Bling item is handmade or created to order, all sales are final. We do not accept returns, refunds, cancellations, or exchanges for changes of mind, personal preference, ordering the wrong item, or normal variations in handmade products.

Exceptions may be considered only when:

An item arrives damaged or defective
The incorrect item was received
A shipment is confirmed lost in transit
A replacement is available and approved by Blessed Baubles and Bling

Please review product descriptions, photographs, personalization details, and your shipping address carefully before completing your purchase.

Handmade Product Variations

Every item is individually handmade by the artist. Because of the nature of handmade work, no two items will be exactly alike.

Beads, charms, colors, patterns, placement, findings, hardware, and decorative details may vary slightly from the photographs shown on the website. When a pictured component is unavailable, the artist may use a similar bead, charm, color, or design element that complements the original style of the item.

These natural variations are part of the handmade process and are not considered defects or valid reasons for a return, refund, or exchange.

Colors may also appear slightly different depending on lighting, photography, and the settings of your screen or device.

Damaged, Defective or Incorrect Items

Please inspect your order as soon as it arrives. Contact us at blessedbaublesandbling@gmail.com within 7 days of delivery if your item:

Arrived damaged
Has a manufacturing defect
Is materially different from what was ordered
Is not the item you purchased

Please include:

Your name and order number
A description of the issue
Clear photographs of the item
Photographs of the shipping package and label
Photographs of any visible shipping damage

Do not discard the item, packaging, or shipping materials while the request is being reviewed. The shipping carrier may require photographs or the original packaging as part of a damage claim.

After reviewing the information provided, we may offer a repair, replacement, store credit, or refund, depending on the circumstances and product availability.

Replacements and Exchanges

We do not offer exchanges for changes of mind, color preferences, size preferences, or ordering errors.

When an approved item arrives damaged, defective, or incorrect, a replacement may be offered when the necessary materials or a comparable design are available.

Because our products are handmade and may include limited or one-of-a-kind components, an exact replacement cannot be guaranteed. When the original design cannot be recreated, we may offer:

A comparable replacement
A repair
Store credit
A refund to the original payment method

Please do not return an item unless you have received written return instructions from Blessed Baubles and Bling. Unauthorized returns will not be accepted.

Improper Use and Normal Wear

Our products are handmade decorative accessories and should be handled with care.

Damage caused by improper use, accidental damage, pulling, dropping, twisting, bending, crushing, exposure to water or chemicals, improper storage, or failure to follow the provided care instructions is not considered a product defect.

Normal wear and tear may include:

Surface scratches or scuffs
Fading or discoloration
Loosening caused by repeated use
Wear to beads, charms, cords, clasps, hardware, or decorative finishes
Damage caused by carrying excessive weight on a keychain or purse charm
Damage caused by using decorative elements to lift, pull, or carry an item

Improper use, accidental damage, and normal wear and tear are not eligible for a return, refund, replacement, or exchange.

Lost or Delayed Packages

A package is not considered lost simply because it is delayed. Shipping carriers may experience delays that are outside the control of Blessed Baubles and Bling.

If tracking has not updated or your package has not arrived within the carrier’s expected delivery timeframe, contact us at blessedbaublesandbling@gmail.com with your order number.

A missing-mail search, lost-package investigation, or insurance claim must be opened with the shipping carrier used for the order before a replacement or refund can be considered. Depending on the carrier’s requirements, Blessed Baubles and Bling may initiate the claim or ask the customer to provide information and cooperate with the investigation. USPS allows either the sender or recipient to file certain insured-mail claims, while other carriers may have different requirements.

We cannot issue a replacement or refund while a package is still in transit or while the carrier’s investigation is pending.

If the carrier confirms that the package was lost, we will determine whether a replacement, store credit, or refund is appropriate based on the order, insurance coverage, claim outcome, and product availability.

Packages Marked as Delivered

If tracking shows that a package was delivered but you cannot locate it, please:

Confirm the shipping address on your order.
Check around the delivery location, mailbox, parcel locker, garage, porch, and other secure areas.
Ask members of your household or nearby neighbors whether they accepted the package.
Contact the carrier and request delivery confirmation or location details.
Notify us promptly so we can help determine the appropriate next step.

Orders shipped to an address entered incorrectly by the customer may not qualify for a free replacement or refund.

Order Cancellations and Changes

Because work may begin shortly after an order is placed, cancellations and changes are not guaranteed.

Contact us immediately at blessedbaublesandbling@gmail.com if you need to request a change. Once materials have been selected, customization has begun, or the order has entered production, the order cannot be canceled or refunded.

Customers are responsible for reviewing names, initials, colors, spelling, personalization details, and shipping information before submitting an order. Items created using information entered incorrectly by the customer are not eligible for a free remake, return, refund, or exchange.

Sale Items and Gift Cards

Sale, clearance, promotional, and final-sale items cannot be returned or exchanged unless they arrive damaged, defective, or materially different from what was ordered.

Gift cards are nonrefundable and cannot be exchanged for cash except where required by law.

European Union and Other Consumer Rights

Certain consumer-protection laws may provide rights that cannot be waived by this policy.

The European Union’s standard 14-day withdrawal period generally includes an exception for goods made to the consumer’s specifications or clearly personalized. However, customers may still have legal remedies when an item is faulty, damaged, or not as advertised.

Nothing in this policy is intended to limit any rights available to customers under applicable law.

Approved Refunds

When a refund is approved, it will be issued to the original payment method.

Please allow up to 10 business days after the refund is processed for it to appear in your account. Processing times are controlled by the customer’s bank, credit-card company, or payment provider.

Original shipping charges are nonrefundable unless the refund is related to an approved damaged, defective, incorrect, or confirmed-lost order, or when reimbursement is otherwise required by law.